Before you call, we want to make sure that you in a safe place when you call. We also want to make sure that if you require medical aid that you call for that. When those steps are done, make sure you call us to come out and we will get your tire changed out.
There are usually two scenarios when you realize that you have a flat tire.
One, you go out to your car and see that your vehicle is lopsided. Uh oh. Flat tire. This scenario is usually preferred because then you don't have to deal with it on the highway. So, here you can run your hands around the tire, carefully, and feel for a hole or a object that is not supposed to be there, like a nail. If you don't feel anything, you might just be low on air. But, to be on the safe side we recommend putting a spare on and getting the original patched. We are more than able to come out and change that tire for you.
If you get a flat tire while driving you will feel your vehicle slowing down, and not be able to accelerate, even when you press on the gas. Make sure that you pull over in a safe manner. We recommend trying to have as much space as possible so you are impacted by other drivers. If you have some safety cones we also suggest putting those out so that other drives have extra warning.
You can change your own tire, using this guide here, or call us and then there is no muss and no fuss. We also like to make sure that you are not driving very far on your spare tire, especially if it is a donut tire. We will tow your vehicle if needed, if you are needing to go a long ways. As well, we make sure to remind you that you will need your tire re-torqued after 200km, so you don't have another problem down the road.